Home Services
What we book,
and what we
need from you.
Eight services, each with its own paperwork. Below is what each one covers, what to send us, and how long it usually takes.
Services
Booked at the desk
Fares and government fees are passed through at cost. Our service charge is quoted separately, agreed before we start, and does not change afterwards.
01
Flight bookings
Details
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Covers
All major carriers, one comparison
Domestic and international tickets, infant and child fares, student baggage allowances, group seats booked together, and date changes or cancellations handled by us rather than by you on hold.
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Send us
Passport or ID name spelled exactly as printed, date of birth, travel dates and rough timings, and any frequent flyer number.
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Note
Fares are live and change by the minute. A quote holds only until the airline moves it, which is why we ask you to confirm quickly on cheap fares.
02
Hotels & resorts
Details
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Covers
Rooms we would put our own family in
City hotels, hill resorts, Rajasthani havelis, Kashmiri houseboats, beach shacks in Goa and homestays where the location beats the star rating. Refundable rates wherever they exist.
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Send us
Dates, number of adults and children with ages, rooms needed, budget per night, and whether breakfast matters.
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Note
Your voucher lists meals, taxes and the cancellation deadline in writing. If a property cannot honour it, we move you and cover the difference.
03
Railway tickets
Details
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Covers
Berths, classes and the truth about waitlists
Rajdhani, Shatabdi, Vande Bharat and sleeper services across the network, plus tatkal attempts on the day the window opens and senior citizen and ladies quota where it applies.
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Send us
Full names as on ID, ages, gender, berth preference, and the date you must arrive by rather than the train you have in mind.
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Note
We will tell you honestly when a waitlist is unlikely to clear, and price the flight or the Volvo as a fallback in the same message.
04
Bus tickets
Details
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Covers
Overnight coaches out of Delhi
Manali, Dharamshala, Shimla, Katra, Jaipur, Dehradun, Rishikesh and Amritsar on air-conditioned Volvo and sleeper services, with the boarding point confirmed properly — it is rarely where the app says.
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Send us
Route, date, number of passengers, and whether you want a seat or a sleeper berth. Front rows on request for anyone prone to travel sickness.
05
Monument tickets
Details
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Covers
Entry sorted before you reach the gate
Taj Mahal, including the separate mausoleum ticket, Agra Fort, Fatehpur Sikri, Red Fort, Qutub Minar, Humayun's Tomb, Amber Fort and most other ASI and state monuments, booked as official e-tickets in your names.
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Send us
Names, nationality, ID numbers where required, the date, and your preferred entry slot. Sunrise at the Taj is the one worth getting up for.
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Note
Entry fees are set by the Archaeological Survey of India or the state, and Fridays are closed at the Taj Mahal. Licensed guides arranged separately.
06
Visa assistance
Details
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Covers
A complete, correctly ordered file
Form filling, document checklist, appointment booking at the embassy or visa centre, covering letter, itinerary and hotel confirmations in the format officers expect, and insurance that meets the stated minimum.
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Usually needed
Passport valid at least six months beyond travel, photographs to the exact specification, six months of bank statements, income tax returns, employer or business proof, confirmed flights and stays, and travel insurance.
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Timing
Apply four to eight weeks ahead for most Schengen and UK applications; e-visas for destinations like Thailand, Vietnam, Dubai and Singapore are faster. Start earlier in the summer rush.
07
Travel insurance
Details
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Covers
Policies that satisfy visa officers
Single trip and multi-trip cover for medical emergencies, evacuation, lost baggage, passport loss and trip cancellation, including the Schengen minimum of 30,000 euros of medical cover. Student and senior citizen plans too.
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Send us
Passport copy, travel dates, destination, ages of everyone travelling and any pre-existing medical condition — declaring it is what keeps a claim payable.
08
Tour packages
Details
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Covers
The whole trip, in one plan and one price
Golden Triangle, Rajasthan, Kashmir, Ladakh, Himachal, Goa and the southern circuits, with transport, stays, entries, transfers and a day-wise plan. Honeymoon, family, pilgrimage, school and corporate groups all welcome.
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You get
A written itinerary with drive times and hotel names, one all-in figure, a clear list of what is not included, and a single contact number for the duration of the trip.
Money, plainly
How payment
works.
Fares, room rates, entry fees and government charges are passed through at cost. Our service charge sits on its own line, and you see both before you pay anything.
- UPI, bank transfer, cash at the desk, or card for most bookings
- Tickets issued only against cleared payment, as the airlines require
- Tour packages: part payment to confirm, balance before departure
- Refunds follow the airline, hotel or insurer's own timeline — we chase them for you
Next step
Send the details.
Get the options.
Tell us what you need booked and by when. If something in your plan will not work, you will hear that too.
- Call or WhatsApp
- +91 98714 59069
- smarttripdesk@gmail.com
- Walk in
- Shop No. 1, Anant Ram Dairy,
Sector 13, R.K. Puram,
New Delhi 110066